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Customer satisfaction is the basis of our work and we will always work hard to deserve your trust and loyalty . We provide support by email and through live chat . We will do all our best to try and answer to all messages in 24-48 hours (frequently we reply the same day or even just a few hours later), although that period may be longer if there is an abnormal peak of customer queries.
To help us help you please consider the following :
1 - If you are sending us an email about your order, make sure to include your Customer and/or Order ID in your message.
Before sending us an email visit the F.A.Q sectionwhere we have listed the most common doubts and issues encountered by our users. There is a good chance you will find an answer for your question there! : )
Thanks and keep making great music ,
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